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Welcome to the smart new way to improve the quality of your business.

About quality

In business, engineering, and manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something; it’s also defined as being suitable for its intended purpose (fitness for purpose) while satisfying customer expectations. Quality is a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people. Consumers focus on how your product or service compares to competitors in the marketplace.

W. Edwards Deming concentrated on “the efficient production of the quality that the market expects,” and he linked quality and management: “Costs go down and productivity goes up as improvement of quality is accomplished by better management of design, engineering, testing and by improvement of processes.”

The Deming circle (Diagram by Karn G. Bulsuk, http://www.bulsuk.com)

The smart new way

Based on Deming’s approach, and using sophisticated information technology, we are providing solutions via this website which enable our customers to improve the quality of their businesses in a smart new way.

To lern more about this smart new way, please contact us via email: info@heicohomburgconsulting.ee